All of us walk through life with certain preconceptions. These “opinions based on inadequate information” are often a barrier to our ability to effectively lead and make decisions. In our work as consultants, we’ve witnessed countless examples of bad decision-making based upon false information or misconceptions. And, as a leader, I’m sometimes painfully reminded of […] ↓ Read the rest of this entry…
Business is built by word of mouth ("wom") and the objective of every business is to create "ambassadors." Ambassadors are those folks who run around the countryside (literally or in cyberspace) telling stories about the good (or bad) services that they receive. I'm sure you know a few and you know how valuable they are. In today's wired […] ↓ Read the rest of this entry…
The day started with heavy snow in upstate New York. Although I allowed an extra 30 minutes to drive to Albany for my flight, because of horrible road conditions I arrive at USScareways 5 minutes late for check-in (still had 35 minutes before departure). “Sorry, the flight’s closed out” I’m told by the disconnected and […] ↓ Read the rest of this entry…
It’s that time of year again. The time when the calendar tells us that we should take a moment to think about all those things, situations, forces and relationships for which we are thankful. I thought I’d share a few from my long list:? ? Tweet This Post
I think you'll find this short article from TIME Magazine from May 12, 1961 to be fascinating. Enjoy the read. _____________ What computers can already do makes any prophecy of future potentialities difficult: it is hard to top the fantastic. But Dr. Simon Ramo, executive vice president of the booming electronics firm of Thompson Ramo […] ↓ Read the rest of this entry…
I was contemplating our country's current financial situation and our government's attempt to figure out a solution. It reminded me of some poetry that I wrote a decade ago. Perhaps you'll see the connection and humor…perhaps not. The Economics of Firewood It started with three deadwood trees, to pros I had to turn; Twelve hundred […] ↓ Read the rest of this entry…
So I'm in the Big Apple (that's New York City to those west of the Hudson River) last week and got the bright idea that I'd attend the Knicks season opener. I'd never been to a professional basketball game and didn't have a ticket, so my only chance was the scalpers. After inquiring to three different somewhat seedy looking dudes […] ↓ Read the rest of this entry…
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