Here's an interesting video about the impact of Obamacare on Vision Plans. If you read between the lines, what VSP is saying is that Vision Benefits will (and likely should, in my opinion) find their way to medical plans and away from specialized plans. Every provider knows that the fact that vision plans are NOT […] ↓ Read the rest of this entry…
I enjoy passionate debate and foster it within my organization. I believe, and history has proven me right, that often the breakthrough idea; the elusive solution; the missing piece in a process comes as the result of going down the road less traveled. While civility is the rule in any interaction, I believe that it's […] ↓ Read the rest of this entry…
It is not the strongest of the species that survives, nor the mostintelligent, but the most responsive to change. -Charles Darwin Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will […] ↓ Read the rest of this entry…
Excerpt from: The Simple Truths of Service, by Ken Blanchard and Barbara Glanz Great Service is a Choice No one can make you serve customers well. That's because great service is a choice. Years ago, my friend, Harvey Mackay, told me a wonderful story about a cab driver that proved this point. He was […] ↓ Read the rest of this entry…
How sad it is that the present state of medicine is forcing doctors to hang up their stethoscopes to take less stressful and more economically viable jobs. The article below is an excellent review of our current state of affairs. While I don't have stats (yet), medicine is fast landing in the same soup (or […] ↓ Read the rest of this entry…
This coming Saturday, September 12, Cleinman Performance Partners will deliver a unique and uplifting experience for eyecare professionals and their teams in San Diego. The Business of Eyecare Forumwill be held at the Hyatt Regency in La Jolla. This one-day "business improvement university" is focused on providing attendees with strategic and operational insight gleaned from North […] ↓ Read the rest of this entry…
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